Enhance Your Customer Service with the Messages on Commercial Documents Module
In online retail, the accuracy of logistics information makes all the difference. Our PrestaShop module addresses a critical need: making your customers’ special instructions visible on their commercial documents.
A Solution to a Real Problem
How many times have you had to deal with shipping errors or customer returns because important information wasn’t taken into account? Messages left by your customers when placing their order often contain essential details:
- Preferred delivery time slots
- On-site contacts
- Internal order numbers authorizing the purchase
- Special delivery instructions
Our module automatically transfers this critical information to invoices and/or delivery notes, ensuring that all stakeholders have access to it.
A Significant Impact on Your Efficiency
Implementing this module in your PrestaShop store will allow you to:
- Streamline your logistics process – Information flows without interruption
- Reduce customer service calls – Fewer errors means fewer complaints
- Improve customer experience – Your customers will appreciate your attention to their specific requests
- Make your team’s work easier – No need to consult multiple sources of information
Key Features
- Customizable display of customer messages on invoices
- Integration of special instructions on delivery notes
- Option to include private messages in documents
Compatibility and Support
A robust and well-documented module:
- Compatible with PrestaShop 1.6.X to Prestashop 9
- Fully multistore compatible
- Complete documentation included
- Available in 6 languages: French, English, Italian, Spanish, Dutch, German
Invest in the quality of your customer service and the reliability of your logistics with this simple yet powerful solution.
Very nice plugin, and great service.
The best addons I have ever purchased
Excellent module !
great addon works just fine
